Returns & Exchange
If you would like to return the item for a refund, please contact us at firstname.lastname@example.org within 5 days of receipt of your purchase. We will refund you the full amount of your order within 60 days of receipt of the jewellery. Shipping fees are non-refundable. Jewellery must be in its original, unworn condition, complete with all packaging. Please note: bespoke, made to order and altered pieces made in non standard sizes and metals are not eligible for refund or exchange. Please contact us at email@example.com
You will be responsibile for return shipping costs,tax, custom duty, or for any items lost, stolen or damaged in transit.
If you would like to exchange your item, Please contact us at firstname.lastname@example.org within 5 working days of receiving your order.
Please note that:
Shipping fees are non-refundable.
Bespoke pieces, made to order items or jewellery altered to a customer request cannot be exchanged or returned.